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Service request
We can help you optimise production and reduce downtime with the right spare parts and service offerings. Contact us to learn more.
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Complaint form
We always strive to deliver the best products and services. Please enter details regarding your service complaint and submit.
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Dear Customer,
In order to ensure we receive the most accurate information for your warranty request, please complete the form below. This is to avoid unnecessary returns and/or allow us to offer you an appropriate and quick solution.
Before you complete the form, please take a picture of the following:
- The pump and float assembly
- The pump nameplate (located on top).
We will then send you our Returns reference number (one per product) to affix to the outside of the package.
You will be asked for the Returns reference number for any file follow-up.
The warranty consists only, in the repair or replacement of products recognized as defective.
Fields followed by an asterisk (*) are mandatory.
Warranty request for SCALA2 pump
Thank you for your request. This will be processed by our Service Team as soon as possible.
Sincerely,
Grundfos Pumps Ltd