How To Guide

Get the full benefit of Grundfos Connect

Now that you have successfully onboarded your devices and activated your subscription, learn how to get the most value out of the platform. In this section you will learn how to set up your alerts, get the most out of data, utilise remote control and change settings.

Overview

Learn how to understand, navigate and customize the OVERVIEW page dashboard, on installation, zone and account level.

This video covers:

  • Utilizing default overview dashboard
  • Customizing graphical layout using widgets
  • Adding new graphs, gauges and metrics
  • Setting up application pictures
  • Creating new dashboards and resetting to default view
  • Creating an overview dashboard on zone and account level

Map view

Learn how to use the map view for quickly checking the current status of your installations.  

This video covers: 

  • Navigating the map view
  • Changing the map layer type
  • Understanding the installation pin icons

Events

Learn how to use the events list on account level to look for current and historically reoccurring issues

This video covers: 

  • Active alerts
  • Alert acknowledging
  • Historical alerts

Alert/notification settings

Learn about alert preferences and how to set up alerts and warnings for your commissioned installations in Grundfos Connect. 

This video covers: 

  • Alert notification settings
  • How to read and handle alerts
  • Active and historical alerts
  • Alert settings and alert suppression
  • E-mail and SMS examples

Data visualisation

Learn about the data and trends you can access in Grundfos Connect and how to read the visualisations. 

This video covers: ​ 

  • Navigating the asset overview
  • How to use the trends section

Trends, data export and reports

Learn how to export data from Grundfos Connect

This video covers:

  • Trend data export
  • Saving multiple datapoints with data export function
  • Setting up automated, recurrent data exports using report tool

Remote control

Learn about the remote control section in Grundfos Connect. In this video, you will be introduced to its different features and how to use them.

This video covers:

  • Remote control of pumps​
  • Remote control settings
  • Alert suppression​
  • Audit log

I&O boards settings (coming soon)

Application picture settings (coming soon)

See more

  • How To Guide

Getting started with Grundfos Connect

In this section, you will find a step-by-step guide to getting started with Grundfos Connect. You will learn how to create an account, select the r...

  • How To Guide

How to onboard devices in Grundfos Connect

Once you have created your digital assets, it is time to install the connectivity gateway (CIM 280 or CIM 550). In this section, you will find a st...