Legal and policies
Terms for sale of Grundfos Connect
ADDITIONAL TERMS AND CONDITIONS FOR GRUNDFOS CONNECT APPLICABLE FOR KEY ACCOUNT CUSTOMERS
These Additional Terms and Conditions for Grundfos Connect applicable for Key Account Customers (the “Additional Terms”) are a part of the agreement (the “Agreement”) between the relevant Grundfos entity (“Grundfos”) and the Customer, which is qualified as Key Account Customer (“Key Account Customer”), governing Grundfos’ sale and delivery of Grundfos Connect to the Key Account Customer. Grundfos Connect is one of the digital services (“Digital Service(s)”) offered by Grundfos based on the Grundfos iSolutions Cloud (“GiC”).
1.1 The Standard Terms and Conditions for Grundfos Connect (the “Terms”), which has been accepted by the Key Account Customer, govern Grundfos’ sale and delivery of Grundfos Connect to the Key Account Customer and these Additional Terms apply in addition to the Terms. In the Terms, the term “Customer” refers to the Key Account Customer. The Terms are accessible via this link:
https://www.grundfos.com/legal/grundfos_customer_terms/terms-for-sale-of-grundfos-utility-connect
1.2 In the event of discrepancies, the Additional Terms take precedence before the Terms.
2. Key Account Customer
2.1 The Key Account Customer may on an ongoing basis purchase subscriptions for the full Grundfos Connect-solution from Grundfos. Unless the Key-Account -Customer is qualified as a Reseller (as defined in cl. 3.1 below), the Key Account Customer is not authorised to resell subscriptions for Grundfos Connect.
2.2 The subscription period will automatically be initiated when Grundfos accepts the order to the next first day of a month for new subscriptions.
3. Resellers
3.1 A Reseller is a Key Account Customer, which is authorised by Grundfos with special Distributor or Framework agreement. A Reseller is authorised to resell the Digital Offerings to its customers (“End-Customer”), subject to these Additional Terms (including this Clause 3).
3.2 The Reseller shall ensure that the Agreement with its End-Customers is subject to the Terms, which will not diminish Grundfos’ rights or extent Grundfos’ obligations described in the Terms.
3.3 When Grundfos processes the Reseller’s data, the Reseller acts as data responsible, while Grundfos acts as data processor. When Grundfos processes the End-Customer’s data, the End-Customer acts data responsible, the Reseller acts as data processor, and Grundfos acts as sub-processor. When Grundfos acts as sub-processor, Section C in the Terms, shall be understood so that “data responsible” means the “Reseller” and “data processor” means Grundfos as sub-processor. The Reseller shall ensure that the Data Processing Agreement, which the Reseller enters into with an End-Customer is in line with the Terms. Especially, the Reseller shall not grant any users and/or End-Customers any further rights or accept any further obligations as data processor, than what Grundfos accepts as sub-processor in the Terms.
3.4 The Reseller’s right to resell the Digital Services is revocable, terminable, non-exclusive, non-transferable and it is conditional upon all connected gateways being located in the designated area described in section A of the Terms.
4. Termination
4.1 The subscription to the full Grundfos Connect-solution for each installation may at any time be terminated by either party giving not less than one (1) month’s written notice to the end of the subscription term for that installation.
4.2 Provided that the Reseller has no subscriptions to the full Grundfos Connect-solution, the Reseller may at any time delete its account. The Reseller is informed that when an account is deleted, Grundfos will have no obligation to maintain the Reseller’s data.
4.3 Regardless of the cause of termination, a Reseller shall provide Grundfos with a list of its End-Customers, and Grundfos may contact each of them directly to offer them a subscription for Grundfos Connect.
Last updated: 05 September 2024