How to guide
How to find troubleshooting guides
Find the help you need to troubleshoot any challenge and keep your system running smoothly – without upending your workflow.
3 sources for pump troubleshooting guides
Troubleshooting can be done both proactively before pump failure occurs and once the issue has already set in. Whichever situation you’re in, you can find the pump troubleshooting guide you’re looking for in 3 possible places: Grundfos Product Center; the Grundfos for Engineers Search Engine; and the Grundfos GO Remote app.
Option 1: Use Grundfos Product Center
Enter the product for which you want to troubleshoot in the search bar at the top. Choose your product from the list of options. Then go to the ‘Documents’ tab and download the Installation & Operating Instructions. You will find the pump troubleshooting guide at the end of the Installation & Operating manual.
Option 2: Use the Search Engine
Go to the Grundfos for Engineers Search Engine or click the ‘Search Engine’ banner at the bottom of this page. Once you’re in the Search Engine, choose ‘Engineering Manuals’ under ‘Type of content’. Then, select the Engineering Manual for the pump you need, and you will be presented with a webform for download. Simply fill out the form and your download will start automatically.
Option 3: Use the Grundfos GO Remote app
Open the Grundfos GO Remote app and find the product for which you’d like to troubleshoot, either by catalogue or by a quick search. When you’ve found the product, tap ‘Documents’ and select ‘Installation and operations manuals’.